Abstract
The travel industry is heavily driven by information.
It has been harnessing various classes of IT for the past
30 years. Like most early-adopters, the travel industry
leverages IT for automating business processes and lowering
the unit cost of client servicing. Most of the key players
in the industry has already adopted Internet technology
to build their e-business platforms. Network computing,
smart cards and corporate travel management system is
shaping the industry’s future.
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Abstract
With rapid advances in telecommunication systems and digital
technology, it is difficult to predict how Internet banking
will improve and expand in coming years. But with the
number of computers increasing every year, the electronic
delivery of services is becoming popular in the banking
sector. The Indian experience of E-banking is gradually
merging with its international counterparts. While the
private sector and multi-national banks have been first
and fast in adopting Internet technology in client servicing,
there is a gradual trend for the major public sectors
and numerous co-operative units to move in the same direction.
A mix of policy support and security assurance should
propel further E-banking adoption
in India.
